Terms and Conditions – Obicar Auto Spares and Accessories
This Terms and Conditions policy applies to Kenya, since all shipments and sales are in Kenya.
1. General Information
Business Name: Obicar Auto Spares and Accessories
Physical Address: Ambala Lane, Key West Building Nyamakima, Ground Floor, Shop 16, Nairobi, Nairobi 00100, Kenya
Contact Details:
Call: +254 116 140140
WhatsApp using the same number: +254 116 140140
Email: sales@obicarautosparesandaccessoriesltd.com
Currency:
KES (Kenyan Shilling – The amount will automatically be converted into the customer’s local currency)
2. Return Policy Summary
Returns accepted for defective and non-defective products within 10 days of delivery
Products must be new, unopened, and in original packaging
No restocking fee
Refunds processed within 5 days of receiving the returned item
Return label included in the package (prepaid shipping at no cost to you)
Returns accepted in-store or by mail to the address above
3. Shipping Policy Summary
Ships to Kenya (KE) only
Order cutoff: 6:00 PM (GMT+03:00) East Africa Time
Handling time: 0–1 business day (Mon–Sat)
Transit time: 0–3 business days (Mon–Sat)
Total delivery time: 0–4 business days
Shipping cost: Flat rate KES 500
4. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If we cancel an order after payment has been processed, we will issue a full refund.
5. Payment Methods
We accept payments in KES. All payments must be made in full at the time of order. Prices are subject to change without notice.
6. Customer Responsibilities
Customers are responsible for providing accurate shipping and contact information, confirming returned products are new and unopened, and contacting us within the 10-day return window if a return is needed.
7. Limitation of Liability
Obicar Auto Spares and Accessories shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, or delays in shipping caused by third-party carriers.
8. Changes to This Policy
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the effective date.
9. Governing Law
These Terms and Conditions are governed by the laws of Kenya.
10. Contact Us
Call: +254 116 140140
WhatsApp: +254 116 140140
Email: sales@obicarautosparesandaccessoriesltd.com
Physical Store: Ambala Lane, Key West Building Nyamakima, Ground Floor, Shop 16, Nairobi, Nairobi 00100, Kenya