Privacy Policy – Obicar Auto Spares and Accessories
This Privacy Policy applies to Kenya, since all shipments and sales are in Kenya.
1. Information We Collect
We may collect the following information from you:
Personal Information: Name, email address, phone number, shipping address, billing address
Order Information: Products purchased, order date, payment method, order total
Communication Information: Any messages you send us via call, WhatsApp, or email
Technical Information: IP address, browser type, device information (if you use our website)
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To communicate with you about your order (confirmation, shipping updates, returns)
To provide customer support (calls, WhatsApp, email)
To improve our products and services
To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
Shipping carriers (to deliver your order)
Payment processors (to process your payment securely)
Legal authorities (if required by law)
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the details in Section 8.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences. You may choose to disable cookies in your browser settings.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the effective date. Please check back periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Call: +254 116 140140
WhatsApp: +254 116 140140
Email: sales@obicarautosparesandaccessoriesltd.com
Physical Store: Ambala Lane, Key West Building Nyamakima, Ground Floor, Shop 16, Nairobi, Nairobi 00100, Kenya
9. Governing Law
This Privacy Policy is governed by the laws of Kenya.