Privacy Policy – Obicar Auto Spares and Accessories

This Privacy Policy applies to Kenya, since all shipments and sales are in Kenya.


1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, shipping address, billing address

  • Order Information: Products purchased, order date, payment method, order total

  • Communication Information: Any messages you send us via call, WhatsApp, or email

  • Technical Information: IP address, browser type, device information (if you use our website)


2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your order (confirmation, shipping updates, returns)

  • To provide customer support (calls, WhatsApp, email)

  • To improve our products and services

  • To comply with legal obligations


3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Shipping carriers (to deliver your order)

  • Payment processors (to process your payment securely)

  • Legal authorities (if required by law)


4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.


5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details in Section 8.


6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences. You may choose to disable cookies in your browser settings.


7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the effective date. Please check back periodically.


8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Call: +254 116 140140
WhatsApp: +254 116 140140
Email: sales@obicarautosparesandaccessoriesltd.com
Physical Store: Ambala Lane, Key West Building Nyamakima, Ground Floor, Shop 16, Nairobi, Nairobi 00100, Kenya


9. Governing Law

This Privacy Policy is governed by the laws of Kenya.

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